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Need a spare part, warranty information, on-site training, or a complete service package? Dresser-Rand will answer your questions, provide realistic solutions, and have you back on track as quickly as possible.
Maintenance
Compared to the control systems originally installed on your engine, compressor or generator, modern control systems are designed to provide significantly better performance, measurably less emissions and use less fuel. This has been accomplished through more exact engineering, properly applied technology and sophisticated component design. The good news is that now your system works better and more economically. Proper service and maintenance are more critical and complex than previous years. Contact us to keep your systems running smoothly.
Parts
Modern control systems are designed to provide significantly better performance, measurably less emissions, and cost less to operate compared to the control systems originally installed on your engine, compressor, or generator. Proper service and maintenance are more critical and complex than ever before. It's our job to make sure your equipment stays running - call us today to see how we can help you!
Returns
In order for us to provide you with the best customer service possible, we have a process in place to help expedite your return request and get you back on-line as quickly as possible. Call Dresser-Rand (888)-228-2818 to get an authorization number and shipping instructions.
Tech Support
Dresser-Rand provides technical support to you, our valued customer. Our extensive knowledge and experience with engines, compressors, and related systems ensures that you will receive appropriately specified and installed equipment every time
Training
Our classes are tailored to meet your needs and include all the material your staff will need in order to become familiar with the systems they will be operating. We provide hands-on demonstrations whenever possible. Our trainers are experienced, field-proven professionals and will provide you with an enjoyable learning situation. Contact us to discuss your training needs.
Valve Remanufacture
Technologically advanced products like the Dresser-Rand Enginuity HPFi® valve provided with your high-pressure fuel system require periodic service. We have several options to assure you long and reliable performance including:
- New units manufactured to meet your specific needs
- Full factory re-manufacture of your existing units
- On-site reman by your own Dresser-Rand certified staff
Warranty
If you feel that a part installed by Dresser-Rand needs to be replaced under warranty, please contact us at (Int'l +1) 970-224-0170. We will provide you with an authorization number and shipping instructions for return of the defective product.